Privacy/Security/Returns/Shipping

Royal Rags has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: RoyalRagsOnline.com

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services. We do not and will not sell or give our client list to any other party. All client information stored by Royal Rags is kept in a secure database that only Royal Rags staff has access to.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use a secure server when requesting credit card information.

Returns/Exchanges

There Will be no Refunds issued unless there is a mistake on behalf of Royal Rags. Otherwise customer may exchange an item as long as the tags are on the item and the item has not been worn. If item has been shippped, and needs to be returned, it is the customers responsibility to cover the reship charges.


Shipping

Royal Rags will not ship to addresses other than the Billing Address.

Please allow 5-7 days for shipping in the US and Canada.  Please allow 7-21 days for shipping internationally.

Orders shipped to addresses in the United States ship by USPS Standard Ground or UPS Standard Ground. We will usually ship your items within a few days; if you need it yesterday  please call us and let us know and we'll try to accommodate you.